Privacy Policy

Effective Date: 1 March 2026

Welcome to the Privacy Policy of Casino Wg ("we", "our", "us"). We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

1. Information We Collect

We collect and process the following types of personal data:

Identity Data: name, date of birth, gender.
Contact Data: email address, postal address, phone number.
Account Data: username, password, security questions.
Financial Data: payment card details, bank account information.
Usage Data: information about how you use our website and services.
Marketing and Communications Data: your preferences in receiving marketing from us.

2. How We Use Your Information

We use your personal data for the following purposes:

To provide and manage your account and access to our casino services.
To process payments and prevent fraud.
To comply with legal and regulatory obligations, including age verification and anti-money laundering checks.
To improve our website, products, and services.
To send you marketing communications where you have consented to receive them.
To respond to your enquiries and provide customer support.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent, where applicable.
Performance of a contract with you.
Compliance with legal obligations.
Our legitimate interests, such as improving our services and preventing fraud, balanced against your rights.

4. Sharing Your Information

We may share your personal data with:

Regulatory authorities and law enforcement agencies as required by law.
Payment processors and financial institutions to facilitate transactions.
Third-party service providers who assist us in operating our website and services, under strict confidentiality agreements.
Affiliated companies within the Casino Wg group.

5. International Transfers

Your personal data may be transferred outside the UK to countries that may not have the same level of data protection. In such cases, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner's Office (ICO).

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. When no longer needed, your data will be securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right to access your data.
Right to rectification of inaccurate data.
Right to erasure (right to be forgotten) in certain circumstances.
Right to restrict processing.
Right to data portability.
Right to object to processing.
Right to withdraw consent at any time.

To exercise these rights, please contact us using the details below.

9. Cookies

We use cookies and similar technologies to enhance your experience on our website. For detailed information, please visit our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Casino Wg
Data Protection Officer
123 Casino Street,
London, UK, SW1A 1AA
Email: [email protected]
Phone: +44 20 7946 0123

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. Visit their website at https://ico.org.uk for more information.